Due to the nature of our products, we cannot accept returns. We will offer a replacement or a shop credit for certain circumstances.
Please send us an email at email@example.com with any concerns about your purchase so we can work something out.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 56 W 22nd St New York New York US 10010.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
Please note that we are not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to APTO Skincare.